Serving Travelers Nationwide from Our Cleveland-Area Office
We're Here For You

Let’s Talk About Your Travel Plans

Have a question, need help with an existing trip, or want to talk through your travel plans?

Contact A to Z Travel Center for experienced, personal guidance and a clear next step.

Established in 1972
Experienced Travel Advisors
In-Person Consultations
Support Throughout Your Trip
Send Us a Message

We’d Love to Hear From You

Use the form below for general questions, existing trip assistance, or other requests. A travel advisor will respond as soon as possible during normal business hours.

Planning a new trip? Use our Start Planning form so we can gather the details needed to help you properly.

Visit Our Office

Conveniently Located in Parma Heights

A to Z Travel Center serves travelers throughout Greater Cleveland, Northeast Ohio, and beyond from our Parma Heights office.

Prefer to meet in person? Schedule an appointment for dedicated time with an experienced travel advisor.

Office Details

Common Questions

Contact FAQs

Have a question before reaching out? These answers cover the most common things travelers want to know about contacting or visiting A to Z Travel Center.

A to Z Travel Center is open Monday–Wednesday and Friday from 10:00 AM to 5:00 PM, Thursday from 10:00 AM to 7:00 PM, and Saturday from 10:00 AM to 2:00 PM. We are closed on Sunday.

Appointments are recommended if you would like dedicated time with a travel advisor, especially for more detailed travel-planning discussions. Walk-ins are welcome when availability allows.

We generally respond within one business day during normal business hours. More complex questions may require additional time to research before we provide a complete response.

A travel advisor will review your message and follow up using your preferred contact method. If your request involves planning a new trip, we may direct you to our Start Planning form so we can gather the details needed to assist you properly.

Fees can vary depending on the type and complexity of the travel planning involved. If a planning or service fee applies, we will explain it clearly before moving forward.

Serving Travelers Nationwide from Our Cleveland-Area Office